Capacity Management Best Practices using BMC Performance Assurance
August 2015
Table of Contenets
Abstract………………………………………………………………………. 1
BMC Performance Assurance – An Overview……………………………….2
If you can’t measure it, you can’t manage it!!!................................................2
Investigate Module…………………………………………………………...4
Analyze Module…………………………………………………..…………...4
Performing What-If Analysis With Predict……………………..…………....5
Trending and Forecasting……………………..……………………………...8
Perceiver……………………..……………………………...............................9
Key Features of BMC Performance Assurance in CPM…...............................9
Conclusion….....................................................................................................10
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• Increases the visibility and success of the performance organization by providing a consumer viewing tool for internal customers.
• Protects your performance investment by providing a performance viewing tool available across multiple platforms.
Conclusion
Today’s business needs continuous application availability in order to guarantee sustained profitability. It requires solutions that can improve their existing performance to ensure superior system and application performance in cost effective way. The continuous and projecting capacity management methodology can be leveraged to deliver advanced capabilities such as timely tracking, measurement and analysis of performance models before migrating to the production environment. Such a proactive approach enables business to accurately predict and adjust system performance in the actually environment with minimum risk of errors, thereby ensuring a better experience for the end user. This ensures consistent business application availability, enhancing the end-user experience, and ensuring superior system
to encourage collaboration in order to improve customer satisfaction by meeting customer needs, providing timely delivery, and promoting exemplary customer service
Promotes high levels of customer service due to considering customers’ health. Holds all parties accountable for their actions due to process review and refinement.
- Helps to identify opportunities in the market place. - Minimize the risk of doing business. - Uncovers and identifies potential problems. - Create benchmarks and helps track progress. - Evaluating the success of the business.
Outside sales rep: The company provides online tools as well as access! to any department when needed.
Improving System Performance: The Evolution of Concepts Designed to Optimize System Performance Over the Past 25 Years
The management team at Stone Computers hold weekly operational meetings to inform the operations team of the importance of maintaining the key objectives shown above in table 2, in this meeting we discuss what our current key performance indicators (KPI) are and how we can improve these to meet the customer and the stakeholder’s requirements. We set daily targets for the production line to try and meet the demand of the service level of agreement. As a progress controller I analyse the orders and prioritise the sequence in which they go down into production to be processed to try and keep our target greater 90% KPI.
As a result, the company focuses on its target markets and effectively delivers on its value proposition to satisfy its customer’s needs, wants, and demands.
BMDC defines their community as the 13 metro Atlanta counties; they serve adults without dental insurance who are at or below the 125 percent poverty line. The strengths of their community exhibit a remarkable ability to operate resilient and creative coping skills. BMDC community has organizations that provide resources they need. The dilemmas BMDC community faces are the self-defined demand for dental care and no public resources for that through the state or federal government. Oral health is not a requirement of the Affordable Care Act.
The components of a successful performance management system will help with defining; the plans to increase profits and the margin objectives. This includes having objectives for your individual employees, managers and anyone that contributes to the overall goals. Keeping a well-defined program will relate back to the planned and projected targets you have put in place in each entity of your company. Having a strong documented plan will also increase the trust factor within your customer base, along with your employees.
• Coordinates and implements tools and processes to help organize and manage information within the department to enhance customer
Business Continuity is often referred to as the measure of lost time possible in a mission critical application.
Exposure to be achieved: this is to ensure that customers are aware of the brand and what the business has to offer to potential customers.
Not only does it serves as a customer relation 's device, but as a way to showcase and demonstrate new production.
It helps to provide guidance on power relations and roles expected between different levels of staff in an organisation. It is not cast in stone but rather, should be adaptable to the environment- both internally and externally in order to meet the demands of consumers in these two distinct market places. Internally, the employees are the consumers. Often, the external consumers for whom products and or services are destined are the focus but as can be seen from the case study of Starbucks, focus on the internal customer can salvage dire situations that an organisation experiences
to provide efficiency and custom tailored to deliver what the needs of the customer are. The