R. Ellison AJ 041 Effective Written Communication 30830 Assignment #10
1.) The course covered areas that are critical for justice to be served. Much of the text highlighted the need for correct, reliable, complete, and understandable language required from law enforcement. The first chapter was about writing correctly by organizing, understanding confusing words and phrases and using proper sentences. This chapter also laid out ways and means to improve your verbal and written communication. This led us into Chapter 2 where the differences between oral and written records are discussed. It emphasized the importance of written documentation for permanent records which are used in the future for all types of references. Chapter 3
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Failure to listen is one of the most common barriers to effective communication, and giving and receiving feedback is a skill that is critical in law enforcement. Chapter 5 is about the challenges of communicating with people with special needs. Law enforcement personnel come across all levels of citizens who may have different abilities to effectively communicate. The ability to understand and communicate with these groups is essential to carry out their duties. Some of the issues facing officers include persons who speak different languages, have different customs and expectations, are fearful of authority, and who may have physical limitations that affect their ability to communicate. Other barriers to communications include people with emotional issues, people with mental retardation and/or illness, and people who may be under the influence of drugs and/or alcohol. Not only do officers need to be able to communicate with these people, they also need to be able to recognize the different conditions that could be present and present a challenge to communication. Communication in public is the crux of Chapter 6. This is an important aspect of dealing with outside entities. Whether being interviewed be the media, speaking to citizens about a situation or giving a speech to others, public speaking is one of the most challenging parts of communicating. This chapter gives some good advice in regards to speech writing, delivering that
The four types of barriers to effective communication are emotional barriers, physical barriers, semantic barriers, and ineffective listening (Wallace & Roberson, 2009). Emotional barriers can be present in either the sender or the receiver and may be based on personal experiences or expectations. Physical barriers are considered to be an obstruction in which it makes it difficult to allow free flow of information. For example, a physical barrier can be an officer reporting information regarding a crime or equipment malfunctions to a supervisor. A semantic barrier is the study of the development and meaning of words. In the Criminal Justice system officers can interpret a term, such as “juvenile delinquent” in different ways. This can mean that the juvenile is hard core and under age youth or a youth acting out. Having the ability to understand the meaning of these terms can result in bad communication for the organization. Ineffective listening is the failure to hear or receive the speaker’s message. I have found that causes of ineffective listening are uninteresting topics, critiquing of the speaker, emotional involvement, and failure to adjust to distractions and emotional content or offensive words. Effective listening requires an environment and training to be conductive to concentration of the speaker and receptiveness of the receiver.
1. Sight loss - identify yourself and you need to make it clear that you are speaking to them and not someone else, they can't read your body language so you need to be clear about your meanings and directions etc, a noisy environment can make it difficult for them to concentrate on your voice and so on.Hearing loss - be respectful when trying to get their attention eg use a light touch on the arm, if they lip read they need to see your face, you need to speak clearly at a normal pace and tone, you may need to be patient and repeat things. Deafblindness - some of the above and you need to know the levels of deafness and blindness and their preferred method of communication.
Communication is very important to meet the needs of children, with families and other members of staff on a daily basis to ensure effective team working. It also ensures any health and safety issues are recognised and reported. People communicate with each other for different reasons;
Purpose: The purpose of this speech is to educate and inform my audience of the risks inherent from unintended hypothermia. I’m eager to alert perioperative staff of the potential dangers as well as the preventative measures that can be taken in order to avoid complications associated with unintended hypothermia. My central idea is hypothermia management saves lives.
Answer the following questions, using information from this week’s readings. Respond to each question in 100 to 200 words.
|Participation |Participate in class discussion and in class quizzes. If a student misses in-class time, |2-25-13 |10 points |
1.1 Explain why it is necessary to use different forms of written communication for different purposes Written communication involves any type of interaction that makes use of the written word. Different forms of writing include, letters, emails, newsletters, reports. The basic process of communication begins when a fact or idea is observed by one person.
In the criminal justice profession, there is a huge number of different populations. Each will have needs that will vary from population to population. Different populations can vary in size, gender, ethnic background, etc. Today we will focus on three populations which include victims of sexual violence, communities below the poverty line, and communities that are primarily comprised of people who speak little to no English. As a criminal justice professional, you will have to have the ability to identify specific needs of each population and handle these needs in the appropriate manner.
In the article, “Communication: Its Blocking and Its Facilitation” by Carl R, Rogers, a psychotherapist who wrote a book without being a teacher of writing, asserted that psychotherapy will create guidance towards failures of communication and can improve communication between people. Rogers declared that the foremost barrier to be beneficial towards the interpersonal communication is one examining from their perspective. But the barrier can be eliminated if the people stop judging other people’s ideas , opinions without analyzing the other person’s point of view meaning putting themselves in a person 's situation. In fact, he briefly acknowledges the complication of communication towards the people but also provides diverse ways to improve our communication, mainly when contributors are known to support their role. Also, valor is known to be listening compassionately, meaning one extensive towards the risks of changing. In this issue, Rogers elucidates the indifference towards caring about the third party that can improve the adversary achieving mutual understanding by encouraging them as partners to resolve problems, instead of being foes and holding a grudge. Moreover, as social scientist, there is
TO: Alison Allen, Human Resources Director; Cary Hasler, Marketing/Advertising Director; Joseph Earl, Customer Service Director; Elizabeth Hope-Earl, Client Account Director
There were several things about this reading that I found to be very interesting. Going off of what Saffron posted on this thread earlier, I think being vulnerable is a large part of communication as it displays trust and allows for communication to become deeper in a way. Rodriguez explains it is this, "Communication is about our being vulnerable to the humanity of others." (p.15) Additionally, I think that showing vulnerability opens the door for a different type of communication. As Rodriguez hinted at, there are no absolutes, and I think communication is very complex. When showing vulnerability you are open a much more casual form of communication.
Imagine driving down a highway one afternoon and you are startled by the familiar blue and red lights flashing around you. You find the nearest shoulder, pull over, turn off the car, and place your hands on the wheel. The officer walks to the window, you motion to where your papers and information are then hand them over. He asks you a question, but you can’t understand him. You try to sign that you need a pen and paper to communicate, but he doesn’t understand either. This is the prime example of a communication barrier meaning that both parties do not have an understanding of language between one another. This scenario is far too realistic for many deaf and hard of hearing individuals (Herman & Matlin, 2014). Many departments, organizations, and companies are working together to minimize this barrier by educating both parties how to handle this scary and potentially dangerous situation (Herman & Matlin, 2014).
Communication is important to most professions and human relations in general. When it comes to a career in the Criminal Justice field, you must have great communication skills. Possessing these skills can keep you out of bad situations, and might even save your life. Communication can be verbal or non-verbal and to be able to do your job well, you need to know how to overcome potential communication barriers.
Before this class all my knowledge had come from years of reading true crime stories and watching documentaries on serial cases and unsolved cases. I had never had any formal training within the Criminal Justice file the two most important things I learned throughout the past ten weeks has been how to use my critical thinking skills to analyze crimes from all aspects of the criminal justice system, and how to dig deep in researching cases and case law. I can honestly say, I am proud to have met the outcomes in my work, but do still wish to continue learning how to reference past cases and case laws in more depth for my future endeavors.
The written report in law enforcement is so important because every written document is a statement that happened. The reports that police write are official documents that can be used in court hears or insurance claims. The written reports create a permanent record of an even that has taken place of protecting an officer stating false acquisitions when testifying or the report can be an aid for an investigation (Solutions, 2011, p.4). An operational report is important to jury, judges, prosecutors case to identify the testimony of the scene of the crime to convict the defendant (Solutions, 2011, p.187. Written reports focusing on daily reports that are documented in a 24 hour by an officer can have the importance to providing information