Nt1310 Unit 3 Assignment 2

In order to achieve the five year goal of a 100% increase in the production of our coffee cup, as well as to expand the distribution of the product both to new domestic markets and foreign markets, the A & F group will be involved in the following actively involved in all facets of the business.

Coffee House opened its first store in Singapore. It was founded by three people who met at the same university. The retail stores were selling coffee making equipment and coffee beans for ten years as their core business before they ventured into selling coffee drinks. It took them ten years of experience to have the conclusion that they should be selling coffee drinks rather than the beans and coffee machines.

/* Thien Vu */ /* Using Code::Blocks 13.12 */ /* Assignment 2 Program 5 */ #pragma warning(disable: 4996) #include #include #include #include int doFlips(); int main( void ) { int t; int flipResult; int count; int m; int heads = 0; int tails = 0; double perHeads; double perTails; for( t = 10; t < count; m++) { flipResult = flip(); if( flipResult == 1 ) { heads++; } else { tails++; } } perHeads = (double)heads/(double)count; perTails = (double)tails/(double)count; perHeads *= 100; perTails *= 100; printf( "Trials %8d: \n", count); printf( "Heads count: %8d Percent heads: %.2f \n", heads, perHeads); printf( "Tails count: %8d Percent tails: %.2f \n", tails, perTails); printf("\n");

1) I help established a more effective way to get winback (switching customer to our service from another provider) approved faster and efficiently, I also help my co- worker with the computer systems, I showed them a way to remove a permanent note from the customer account. I gained recognition for this and a job was provided for me, which provided extra income, I am now being offered managerial positions because I displayed team leadership as well as training.

As has been known, today’s workforce is evolving, hence it is a must for teachers implement the technology-based

Weekly training sessions will be held with the staff with an emphasis on coffee training and performing coffee tastings and samplings throughout the café to really improve our coffee knowledge and increase our customer service offering to our customers. By providing this to our customers and having a loyalty system in place it will hold us in good stead for when the Starbucks does open up nearby.

Coffeeville is a small cafe in Melbourne, Victoria, run by siblings Rufus and Emma Belcastran. Coffeeville is entering its third year of business operation. Due to effective positioning, the café has been well received by the Melbourne consumer market. According to the company mission Coffeeville provides a unique and compelling café experience by high quality, superior hot and cold gourmet food and beverages. And also by consistently high level of expert and knowledgeable fast and friendly customer services. According to the Coffeeville vision, within five years the company will have established itself as a premier provider of gourmet coffee and food for the customer.

For each cup of fresh coffee, coffee beans should be grounded just before brewing. Therefore, for each customer, the coffee is treated as fresh produce. Coffee should not be overexposed to oxygen, light, heat and moisture. In order to save customer from the time of waiting for the clerk to grind their coffee, customers can grind their own coffee beans in the store. Instead of walking in to wait in line, customers can help the process by grinding their own coffee beans before getting in line. The grinder will be pre-set to grind the coffee beans to the perfect texture of fineness.

Coffee beverages are extremely popular in the United States, as they represent 75% of all caffeinated beverages consumed in the United States (Reynolds, 2014). Coffee shops make up the fastest growing restaurant business in the United States (Reynolds, 2014). VR Coffee Café first year of sales is expected to be $850,000. We expect year two sales to increase 17.65% to $1,000,000 and year three to increase 20% to $1,200,000. We fully expect this large increase in sales because of two main reasons. First, we expect that our coffee shop will become increasingly popular in our community, due to word of mouth, increased store recognition, and increased store rating and positive feedback on social media apps like Yelp

“Coffee is quit important to the regular coffee drinkers, you know they will be grumpy if they do not get their first coffee right,” Carole said, “ So I will make sure all my baristas are getting the proper training before they can serve their coffee to customer.” Carole will teach all the baristas during the minimum 20 hours training shifts from identifying the beans, roasts, recognizing the special orders, handling orders and customers, and making coffee. “I do not want to see any dissatisfied customers in my café.” Quality, ethic and professionalism are the keys in coffee industry. This is how a non-franchise café like Old Rock survive while surrounded by the competitive franchises like Starbucks, Tim Horton’s, and McDonald’s McCafé .

Due to the fact that employees are regarded as partners, they need to go through ‘Starbucks New Partner Training’ which includes training on ethics, safety, legal aspects of the company, as well as outstanding customer service and showing the customer that they are what has made the business what it is today. Education is not just found in the businesses within the coffee industry.

Starbucks does not only ensure its quality through its superior beans, but also through its employees or as they refer to them, their partners, the baristas. Baristas go through two weeks of training before they are allowed to handle the customer’s coffee or interact with the stores customers. This ensures a high knowledge set, unmet by competing coffee providers. It is not only the baristas that go through the two weeks

Coffee has become extremely popular and is now the world’s second most valuable traded commodity, trailing only crude oil (Lopez, 2013). In 2012, there were roughly 20,000 coffee shop businesses in the United States, producing combined revenue of $10 billion dollars (SBDCNet, 2012). In the United States, major chain coffee shops account for 70

Coffee is one of the most popular world’s most popular beverages. Almost every person loves coffee. Americans consume 400 million cups of coffee per day, equivalent to 146 billion cups of coffee per year, making the United States the leading consumer of coffee in the world according to Huffington post. If you are a coffee addicts or coffee lover, most likely you will begin every day with a cup of coffee. It’s not a doubtful guess, given that 68 percent of coffee drinkers have a cup within the first hour of waking up. The coffee Shop business industry is growing rapidly, and it seems to be continually growing. With no doubt, our company will definitely generate revenue. “ Sammy’s Barista “ coffee shop will be a modern day coffee shop located in the Pier 39 neighborhood of San Francisco. The cost of starting a coffee shop business is not as costly as opening a restaurant, yet it has a higher profit margin than opening a restaurant. This business plan proposes our investors an opportunity to analyze our range of illustrations and strategic focus. It also contributes a gradually plan for the start up of a business, estimated volume for business, high quality products and profitability.

Starbucks is one of the most recognized brands in the country. It specializes in coffee brewing, although it has diversified its products to include tea and milk based beverages. The company’s total reward management system includes both the traditional and the custom-made benefits. The company’s total rewarding system is called ‘Your Special Blend’. It includes several perks, assistance, and benefits. The company checks whether the partners are eligible twice every year. In order for partners to qualify, they must have worked a minimum of 520 hours. The system utilized by the company offers professional growth opportunities through the educational assistance program (Starbucks, 2012). The recognition offered acts as