Pepsi’s Needs Assessment Paper November 27, 2011 By: Krystal M. Jackson HR 592 Professor: Bill Carnes
Introduction Every organization at some point must design a training and development program to make sure that the managers and employees get the skills that it would take to perform their job. In order to design a training and development program, the organization must conduct a need assessment. “Need assessment is the process used to determine if training is necessary; it also is the first step in the Instructional System Design model (Raymond A. Noe).” In order a training need assessment to be conducted, the training manager need to know the organization goals and objective, must know the jobs and its related tasks
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Without the task analysis, the organization would not know what areas to train the employees in when it comes to their job performance. The third level of analysis is the individual analysis. “Individual analysis analyzes how well the individual employee is doing the job and determines which employees need training and what kind (http://www.ispi.org/pdf/suggestedReading/Miller_Osinski.pdf).” There are many sources an organization can use to conduct an individual analysis. The first sources are performance evaluation, which shows areas of weakness. The second source is employee’s performance, which includes absenteeism, productivity, lateness, product waste, quality in work, and customer complaint. The third source is interviews. HR can simply have a talk with the managers, supervisor, and employees to what it is they need to learn more about. There so many other sources that can be used to conduct an individual analysis. After the individual analysis, the individual that needs training will be able to get the additional help that they needed.
Pepsi’s Need Assessment “Pepsi believes that for
To ensure that the training is truly taught for its intended purpose requires conducting training needs analysis. BusinessDictionary.com defines a training needs analysis as an “assessment of the training requirements of a target group in terms of (1) number of trainees, (2) their educational and professional background, (3) their present level of competence, and (4) the desired behavior or skill level acquired at the completion of training” (Training needs analysis, 2014).
The value of a needs assessment in an organization is important since they are used for the driving force behind staff member’s job abilities. When a needs assessment is done correctly, it will and can determine who needs trainings and what types of trainings and the length. “The identification of training needs is the first step in a uniform method of instructional design.” (Training needs analysis, 2010) There are costs associated with trainings so offering trainings to employees who do not need it is a waste of time and money to a company.
Training and Development is imperative to the organization’s progress. Training helps addressing employee weaknesses and builds a reliable and skilled workforce. This will improve the employees’ performance and boost their self confidence, and innovation. By acquiring the needed knowledge and skills, employees can perform more efficiently and increase the overall productivity of the organization.
Task analysis is the process of obtaining information about a job by determining the duties, tasks, and activities involved and the knowledge, skills, and abilities required in performing each task. There can be broken down into six
When the organization invests in training and development to improve the knowledge and skills of its employees, the investment is expected to yield productive and effective employees. The programs could be focused on individual performance or team performance depending on the development need identified by a training needs analysis which helps in the creation and implementation of training and management development programs. In the view of Grobler, Warnich, Carrel, Elbert and Hatfield (2004:345), training needs have to be determined first.
What is a training program? A training program are programs created for teaching employees in particular skills. Employee training is an essential in maintaining a great staff and keeping everyone communicating. Having a training program that is well created to establish and achieve maximum results. The requirements of the training program are recognized during a training needs analysis (TNA). When a training program is executed properly, it would increase total production and provide the understanding, skills and approaches the employee would need to have a successful performance. The paper would reflect the creation of a two-part training program for twenty employees which would cover the training necessity to push the
Sycamore Community School District 427 is a well rounded school district for the amount of ELs that are within the community. With the small number of ELs, it poses a challenge on the administration on how to best service the student body to give them the best educational experience possible to help them thrive inside and outside of school. The school demographics being majority white and English speaking, and the ELs of a very diverse background, poses a challenge on creating two-way dual language programs in the district which would benefit the students most. According to The Bilingual Advantage, “Even if children and adolescents are not fully proficient in their primary language, enabling students to use their
“In order to develop required human resource competencies, organizational leaders need to align the selection, training, development, and removal of employees with the behavioral requirements of the desired change” (Spector, 2010, p. 102). Having a focus on training can be an important part of helping employees understand how their competitive environment is changing. Along with the importance of changing their behaviors.
Training and development have an important role in influencing employee’s performance and the organization as well as it enhances the efficiency and the effectiveness of the employees and organization.
Work analyzing is important because it gives the employee an understanding of the work and what is expected. Whenever you analyze something you are thinking of how it can be done, or ways that the task can be performed. The main focus for the employer is to get the best understanding of their job expectations and carry out the best job performance that is possible. The main focus of the employer is to provide the employee with as much understanding and the tools that are needed to perform the job so that they do not fail their task that is required. As a person that has faced the challenges of being expected to do a job that I was not properly trained for I can relate to how it affects your performance and how the employee does not have the manpower or
The objective of training and needs analysis is its use in analyzing how products solve human needs. In the case of Starbucks, the company endeavors use the needs analysis in defining measurements that are aimed to ensure that objectives result in customer satisfaction through value creation or innovation. The main areas of training are coffee education, leadership skills, and frontline
Today 's work situation requires employees to be expert in performing difficult tasks in an efficient, cost-effective, and safe way. Training is wanted when employees are not execution up to a definite standard or at probable level of presentation. The change between real the actual level of job routine and the expected level of job routine designates a need for training. The identification of exercise needs is the first step in identical technique of instructional strategy.
Putting together an effective employee training program can be a monumental task if not planned properly. There are four steps, repeating to produce a continuously better program that is best for both employer and employee. The process steps include needs assessment, design, implementation, and evaluation. Once it is evaluated, it should then show some weakness that should begin the cycle again with needs assessment and
A training program that is well-designed is proven to achieve maximum results and meet the training needs identified during a training needs analysis. A well-executed training program will increase overall productivity and provide the knowledge, skills, and attitudes the employees need to perform successfully. This paper presents considerations for the design of a two-phase training program for existing employees – a two (2) day program, which covers the training needs to move the company in the right direction.
Our textbook defines training as “systematic acquisition of skills, rules, concepts, or attitudes that result in improved performance” (p. 284). Training helps employee develop the skills and knowledge needed to perform their job correctly. In order for organizations to determine what kind of training is needed, organizations must conduct a needs analysis. The needs analysis helps determine the best training for the organization’s needs. There are three types of needs analysis that are typically conducted. These need analysis are: organizational analysis, task analysis, and person analysis.