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Target Needs Assessment

Decent Essays

Needs Assessment Analysis for Target

HR592 Training and Development
Professor Robert Graver
Keller Graduate School of Management
August 12, 2012

Target is one of the largest retailers in the United States. Target wants to be able to give guests better quality products for a cheaper price. They also want to be the one stop shop. Target relies on their team members to keep the guests happy so they always come back again and again. Target Corp. is the nation 's #2 discount chain (behindWal-Mart). The fashion-forward discounter operates about 1,765 Target and SuperTarget stores in 49 states, as well as an online business at Target.com. Target and its larger grocery-carrying incarnation, SuperTarget, have carved out a niche by …show more content…

A leadership status is form that leaders fill out quarterly. They need to list their talents, what they are going to do for their area, and what they plan to do for the store. After, those three things have been figured out now they list one and two opportunities, from their leadership expectations. For instance, leadership expectations are things like managing execution, drive for results, relates well with others, communicates effectively, manages talent, resilient and adaptable, and there are many more. will look at the three areas again for talent, area, and store and come up with one goal for each thing that they want to accomplish. When they list the goal using the leadership expectations they come up with details or action plans for each goal and how they are going to accomplish them.
I conducted an observation of the team members doing their normal daily routines and the biggest problems I see in every work area is loafing. Target is not against talking but they require you work and talk at the same time. During the observation the team members were talking but not working and a lot of the team they are talking in others areas of the store nowhere near their work centers. A leadership meeting will need to be held to communicate the importance of this issue to all leaders so we can come up with an action plan to fix

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