Interpersonal Communication Analysis

James Petersen (2007) uses five parts to describe the talking and listening to help us process a better way of communicating and understanding each other. They are provided to help us connect in our relationships with others. According to Petersen, most of us think we listen well, but we don’t. Not

Active listening is also an integral part in the receipt of a message. Part of a listener’s responsibility is to provide feedback, making communication a two-person affair, and as important, senders must seek out and attend to the feedback that is offered by their receivers (Cheesebro, O’Connor, Rios, 2010). By actively listening to the sender, we can translate and respond to the message appropriately. Through active listening, we can develop respect and trust with the sender, increase productivity, maintain a “cooler head”, increased confidence and remembering the important information that the sender is trying to convey to us (Cheesebro, O’Connor, Rios, 2010). It is believed that we only take in 50% of what we are listening to at any given time so it is crucial that in communication, we extend to each other the same courtesy as the sender as we do as the receiver. Active listening is more than just hearing what the sender is

In the article of The Skill of Mindful listening, Hennessey teaches us the difficulties of effective communications in today’s society. His first focus in the article was based around how we are almost disconnected from one another and the outside world. How sometimes it can seem challenging for people to communicate with one another because we feel that we must compete with the others phone first. Hennessey reminds us that being mindful is not only just being open minded of what the other person is saying, but to also be giving our full attention to them. Listening is a mind and a body skill; that listening involves all of our senses and gives information to both parties. Hennessey also reminds us to not be judgemental when it come to listening to another person and that you need to be patient and listen to the full story before you engage in judging. As I read more and more from Hennessey about

In the book of “Why dont we listen better?” by James C. Peterson, he provides the readers with a strategic understanding of listening and how executing the skill can significantly impact your social life. While reading this book, I noticed a lot of repetition stated by Mr. Peterson, a method in which I found to be very interesting and helpful. Alongside of repetition, he also introduced various methods used to effectively communicate with each other separated into five sections. Part One: Options in Communicating, Part Two: The Talker-Listener Process, Part Three: The Listening Techniques, Part Four: Using the TLC in groups, and Part Five: Concluding Philosophy.

Working in a restaurant was one of the best learning experiences in developing personal and team oriented relationships with individuals of all backgrounds. Eleven years later I still used these gathered skills, now further sharpened, that are essential to my current job as a hair stylist. Aside from working with people of all ages, there are a number of skills that I find were most influencing into how I operate today. One of these skills was the effective quality of listening. One of the biggest problems in the work place today is that people are unaware or decline to effectively listen. Listening to people by vocal communication is one of many forms we translate information. Understanding body language, facial expression, tone of voice are all imperative attributes to effectively communicate. This is a strength that I take in pride in being knowledgeable towards. I’ve realized the priority of patience with many years of working one on one with individuals. One is unable to effectively move forward without understanding the perspectives of the people we communicate

Adler and Proctor define listening as the process of making sense of others’ messages (Adler and Proctor 245) and mindful listening as listening and giving careful and thoughtful attention and response to the messages we receive (Adler and Proctor 247). This is very similar to Shafir’s description of mindful listening. The elements in the listening process as described by Adler and Proctor, closely correlate to Shafir’s wide spectrum of listening skills that are used by good listeners. Shafir notes that good listeners have the ability to receive the spoken word accurately and interpret the whole message in an unbiased manner (Shafir 220). This relates to Adler and Proctors elements of hearing, the physiological dimension of listening that happens when sound waves strike the ear at a certain frequency and loudness (Adler and Proctor 247) and understanding, occurs when we make sense of a message (Adler and Proctor 249) because the listener must first hear what is being said and then interpret it. Good listeners retain the information for future use (Shafir 220) correlates to the element, remembering, the ability to recall information (Adler and Proctor 249) as the listener must remember the conversation in order to recall it at a later date. A good listener will sustain attention to the spoken word at will; listening is a process that occurs over time. The element of attending, the focus of

What does interpersonal communication mean and how do we use it in our daily life? Well the definition of interpersonal communication is the process by which people exchange information, feelings, and meaning through verbal and non-verbal messages. So what I get from that definition is that interpersonal communication is trading information, feeling, and meaning through talking and/or body language. It is a face to face type of communication. We use interpersonal communication in our daily lives. Often times we use it more than we think or even realize. There are many different ways we use interpersonal communication. For example, I sometimes work with Digpaddle sports at Quail Lake and we sell/rent kayaks, water carpets, and paddle boards,

The ability to listen well is an important tool for understanding others. Sadly, very few people know how to listen well. In fact, most people can think of only one or two good listeners in their lives. Listening is not simply agreeing - it is much more. Good listeners are able to better understand and respond to others, complete assignments accurately, settle disagreements before they escalate, and establish rapport with difficult people.

As can be seen, good listening involves the ability to bounce ideas off of one another, amplifying, energizing, and clarifying your thinking. Good listeners never steal the conversation so that their issues can become the subject of the discussion. Listeners will understand the person’s emotions and feelings about the topic at hand, then proceed to identify and acknowledge them. The listener will empathize with them and validate those feelings in a supportive way that is reflective of their personality. This allows for a safe environment and suggests that there are no assumptions being made about the current subject. Often, we are caught up in barriers that do not allow us to understand the substance of what the other person is saying. It is natural for listeners to think of what they are saying before the other person has spoken. The listener must seek to understand the substance in order to have a frame of reference, allowing them to capture ideas, ask questions and restate issues to confirm that their understanding is

“Listening, it seems to me, is an act of attention, a willingness to focus on the other, to heed both their presence and their communication” (Husband, 2009, p. 442). While Spears (2002) also describes listening as a way to “listen intently to others”, it is also different, in that it “seeks to identify the will of a group and to help clarify that will” (loc. 119). In contrast, Boone & Makhani (2012) see listening as a way of building trust, self-esteem, as well as valuing others (p. 89). Although there are similarities and contrasts between the authors, Husband argues that because we are listening, it doesn’t mean we are necessarily understanding. “Understanding, on the other hand, is an act of empathetic comprehension, a willing searching after the other’s intention and message” (Husband, 2009, p. 441). The difference in views of the various authors, makes me wonder the ambiguity between, hearing, listening, and understanding. Next, I will illustrate the views various authors have to say in regards to emotional

Communication is a vital part of having a successful workplace. More often than not, problems in the workplace are caused by miscommunication, or a lack of communication. The most common form of communication used in the workplace, especially a small family business, is interpersonal communication. But what is interpersonal communication? Communication, as defined by the Australian concise oxford dictionary, 6th edition, is ‘The act of imparting, esp. news (p. 280).’ While interpersonal is defined as ‘Occurring between persons, esp. reciprocally (p. 738).’ Therefore, interpersonal communication can be used to describe the way we communicate in small groups. To analyse interpersonal communication in the context of a small family business, we

At the center of every person, the thing that everyone needs most is just to be understood. Everybody hates it when they are talking, but the person listening is not actually listening to what they are saying. The person listening is just listening to reply, but they have no intent of understanding. To listen understand what someone else is saying, you can’t just listen with your ears. It just doesn’t cut it. You have to listen with your eyes and hearts as well. There are three main ways people communicate. According to Stephen Covey only seven percent of what we are trying to say can be perceived through words. Forty percent of the message we are sending is tone of voice, and fifty-three percent of communication is shown by body language. To be a good listener, you can do mirroring, which is repeating what the other person said in your own words. An example of mirroring is “So, as I see it…” (http://ntiogasdportal.ntiogasd.org:8081/CVHS/7_habits/habit5.html). To be a good listener, you must truly understand what the other person is saying, and then mirror them to show care and warmth. If everybody seeks first to understand, then be understood, the world will be a better

The Interpersonal communication skill of feedback guide to specific benefits in within different social frameworks such as a workplace. Beebe, Beebe & & Redmond, (2014) explain the term Interpersonal communication as a singular and (dynamic) form of commmunication that appears in the daily life of every social being; underlining its importance in the construction and management of human relationships. In contrast to other forms of human communication, Interpersonal communication(it) involves a direct interaction between idividuals seen as unique, and in which the information shared lead to confine interpersonal relationships; promoting a sincere dialogue, and an authentic connection Beebe, Beebe & & Redmond, (2014). As part of realizing its

Communication is an important skill for people to have in an organisation. Through the interpersonal communication (communication between two or more people) process, people can exchange information, create motivation, express feelings or apply penalties for inappropriate behavior, all within the workplace (Robbins, et al, 2009). According to Eunson (2008) people who lack communication skills in the organisation should be trained to deal with different situation that involve communicating effectively (p. 554). In response to Eunson (2008), this essay aims to prove why interpersonal communication is an important skill to have and how organisation can train employees and managers to use these skills within the workplace. Additionally, the

Communication should be clear, concise, and succinct to avoid any room for misinterpretation; Negative nonverbal cues such as, facial expressions, hand gestures, and body language, could discredit the person-to-person conversation. Communication scholars argue that one should not assume that more communication is equated with better communication (Keyton, 2013, p. 154), especially with the added use of nonverbal cues. It is understood that interpersonal communication is important, but whether it changes the landscape of a business for the better is another question, altogether. There are both formal and informal communications in the workplace; Formal, dealing with work decisions and the latter, dealing with friendships and non-work-related banter.