Information Technology Implementation Issues: an Analysis

This article makes up Chapter 1 of the free, open access book titled, Information Systems: A Manager's Guide to Harnessing Technology, by John Gallaugher. Please ensure that you read the entire Chapter 1 of the book consisting of 3 parts (Part 1 Introduction; Part 2 Don’t Guess, Gather Data; and Part 3 Moving Forward).

Case Study Assignment KL Worldwide Enterprises Inc.: Putting Information Technology to Work Submitted by Mark Lemoine September 14th, 2012

The reality of today’s world is that ICTs have become an increasing feature in all spheres of our lives be it private or public. The sphere of public administration has not escaped this reality, as the adoption of ICTs in my view has been a creature of policy transfer from the private sector and developed countries.

With any organization, rather it be civilian or military focused, there is a common element that resides; organizational competencies. These competencies is what makes any organization unique and identifies how they do the things they do, how relationships with institution division and external entities are developed and handled. With Information technology shifting from an administrative support tool to a strategic role within the organization, the question, or debate, is whether or not the planning and implementation of information technology, based on strategic goals, essentially share the same organizational competencies. This article will

The sheer volume of information of all types is ever increasing, making the job of IT manager more difficult. To remain competent, IT managers must keep up with the latest trends and new technologies. The evaluation of new technology is another skill related to information literacy, since the information describing such technology can take many forms. The best IT managers are highly skilled in such evaluations. These effective managers seem to be rare, as found in Li (2009). That study found that to deal with the difficulties of IT management, many organizations used encroachment, to save face for executives by simplifying and deflecting harmful results and analysis. This spreads the managerial blame and deals with the well documented fact (every computer science student is taught this) that over 60% of all technology projects fail and software development projects in particular fail even more frequently. The reasons for the failure of such projects include the incompetence of IT management (Toader et al., 2010). This is increasingly exemplified by the inability to communicate effectively with workers of foreign origin and incorrect evaluations of technology.

The realities of shrinking IT budgets and increasing dependence on IT in organizations in recent years has resulted in a situation in which there is an intense competition for resources needed to execute and complete IT projects. According to Ross (2007), the shrinking IT budget in the face of increasing demand has brought new pressures to the IT function. To gain approval and funding for projects, IT departments must demonstrate that such new project will either result in cost saving, increased sales, or result in greater enterprise-wide efficiency (Ross, 2007). The intense competition for resources makes it imperative that IT managers need to

Information Technology (IT) is a foundation for conducting business today. It plays a critical role in increasing productivity of firms and entire nation. It is proven that firms who invested in IT have experienced continued growth in productivity and efficiency. Many companies' survival and even existence without use of IT is unimaginable. IT has become the largest component of capital investment for companies in the United States and many other countries.

This chapter discusses the background, objectives, significance of the study, scope and limitations, data gathering process and the research design and methodology.

This chapter represents and describes the research design, research setting,sampling procedure,data gathering instruments and statistical treatments of data.

Information Technology (IT): The hardware and software technologies a firm needs to achieve its business objectives (Kenneth C Laudon and Jane P Laudon., 2010).

“Outrageous Industry Transformation” (Haag & Cummings, 2013, p. 3). These are the opening words for the course textbook. When one looks across the last decade’s technological advances, one can understand the validity of this statement. As technology forced businesses across the board to reevaluate their business models, it has become critical to have a clear understanding of the advantages, functions, pitfalls, and risks of utilization Information Systems (IS) to move organizations forward and stay relevant in a fast-paced market. Consequently, courses like ISM 270 are essential to lay a solid ground work for the introduction of such concepts. As such, this reflection paper will discuss my journey of learning throughout the duration of the course of ISM 270.

Many companies have an information technology (IT) department that is tasked with supporting the technology needs of a wide range of employees. These departments are typically faced with a mish-mash of legacy systems and varying levels of employee expertise in their use, but irrespective of what type of systems are involved, there is always an ongoing need to provide training in their

There are many reasons that organizations choose to upgrade or introduce various technologies. The speed at which new technologies are developed has reached previously unimaginable heights. Computers and software can become obsolete in a matter of a couple years and this lifespan is continually declining. As a result, modern organizations are continually introducing and adapting new technologies and a regular basis to stay competitive or maximize their productivity. Yet there are so many new implementations that are unsuccessful and actually create more problems than they were intended to solve. This paper will introduce some of the issues associated with the implementation of new technologies into modern organizations.

Perhaps the greatest challenge to managing information systems today is globalization. The lack of international borders to business has created many new opportunities but also many new challenges for managers. Untapped technology markets exist in many developing

Significance of the Study.................................................................................... 8 1.6. Methodology ........................................................................................................... 8 1.6.1 Data Collection .................................................................................................. 8 1.6.2 Data Analysis .................................................................................................. 9 1.7. Scope and Limitations ....................................................................................... 10 1.8. Organization of the