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Hrm 531 Individual Assignment Week 6

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Individual Assignment: * Career Development Plan Summary Kuganesh Manogharan University of Phoenix HRM/531 Tiffany Mytty February 20, 2011

Within the next 12 months, Kudler Fine Foods plans to increase customer loyalty by offering added high-margin services, leveraging a better understanding of customer purchase patterns, and providing more efficient operations. Kudler Fine Foods also plans to increase the customer base through social network marketing, word of mouth, and increasing profitability by cost reductions initiatives. In view of this …show more content…

* Opportunity to attend regular workshops held at the Kudler Fine Foods stores to familiarize themselves with the products and services offered at the respective stores. This proposal also recommends that the Director of Sales and Marketing will need to attend the following additional training and workshops within the first year of hire to support his supervisory role: * Interviewing Guidelines * Motivating Workers for Performance * Preventing EEO Claims and Sexual Harassment in the Workplace * Building a Positive Service Environment * Conducting Effective Performance Reviews * Interpersonal Skills Director of Adminstration and Human Resources Brenda Wagner will coordinate all these training requirements. 4. Control and evaluation procedures. Performance appraisal systems play an important part in the process of performance management (Cascio, 2006) and toward ensuring consistency and fairness; this proposal recommends Kudler Fine Foods to use of the current performance appraisal system for evaluating individuals within the sales team. The sales and marketing team will also be evaluated collectively as a team with the following considerations:

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