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HRM 592 Week 5 Mini Paper

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Walmart currently employees more that 2 million people worldwide in their more than 10,000 retail stores, strategically located in 27 different countries worldwide (Walmart Inc., 2013). In 2012 the company reported earning well over 400 billion dollars (Walmart Inc., 2013; "Walmart- Refocus," 2006). Here in the third week of the needs assessment being conducted on behalf of our client Sams’s Club a division of Walmart Inc., the focus surrounds the collection and its analysis. Following the collection of data and a meeting was held with Sam’s Club management and a recommendation was made based on this analysis. The recommendations made was based on the findings generated from random customer satisfaction survey, selection process for …show more content…

Based on the employee surveys, workers feel overworked, undervalued, underpaid, unclear promotional pathway, especially females. The 2001 PeopleSoft employee data release by Walmart, shows that women are represented a disproportionately higher rate than males in positions that pay an hourly rate, while men are represented at the higher salaried management positions (Drogin, 2003). Reevaluation of Walmart’s training is necessary and is supported by current research which finds that there is a link between training and expect organizational and human resource outcomes. Research find that “that companies that conduct training are more likely to have more positive human resource outcomes and greater performance outcomes” (Noe, 2013, p. 234). By determining who needs training, the skills and knowledge that needs to be taught, and the timeframe the training needs to be completed in, the training can be tailored to meet the needs of the company as well as its employees. Organizational analysis “involves determining the appropriateness of training, given the company’s business strategy, its resources available for training, and support by managers and peers for training activities” (Noe, 2013, p. 114). Organizational analysis has determined that retraining needs to occur in several key areas. Training will be given to managers, on improving communication, motivating and retaining employees through coaching and individual pathway development, with a

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