Development Of Quality Management Systems

Large factories began to replace the cottage industry and power-driven machinery was introduced. Before industrialization, manufacturing was done by hand or simple machines where people would work at home. “Domestic industry and rural handicrafts were interpreted as a transitional stage between handicraft and the factory and as household manufacture destined for trade, and consequently as an intermediate step between the factory proper as a handicraft.”3 Hard labor was now a matter of the past, and as a result, factories developed as the best way of bringing together the machines and the workers to operate them. Instead of one-man multitasking the production of a single product, hundreds of men completed one task that would be a single step in the production of goods.4

The total quality management or TQM is the particular management approach which was originated in the year 1950. It became popular in the early 1980s and from then on implemented in various ways in different firms. It is the explanation of the culture and attitude of the organization that provides the customer satisfaction with the products and the services. The culture will need quality in every aspects of the operation of the company. The processes should be done in the right method by eliminating any waste during the operations.

6. The organization and supplier should have ongoing discussions with information exchange so that success can be achieved by both parties.

Mass production became a new phenomenon that led to a drastic change in America's economy. This lead to specialization of labor causing a decrease in skill among the workers who would consistently produce one aspect of a product until “there is no more of that kind of work to do” and are then helpless (Doc C). This approach to manufacturing caused unstable jobs due to the fact that they were easily replaceable being that their jobs required minimal skill or knowledge. As mass production boomed, it led to a decrease

ISO 9001 is a key international standard.  It shows that the business uses a QMS.  It shows that quality is built into all aspects of operations.  This must include all systems, whether inside or outside of the business.  It therefore includes suppliers.  There are eight quality measures that must be met to gain certification to ISO 9001.

Mass production – new technologies enabled goods to be produced at costs far below what older technology achieved (it was reliant on volume)

Before the Industrial Revolution, the items were mainly produced inside people’s homes, this system was called ‘Cottage Industry’. The people who worked like this usually used basic machines or hand tools. The Cottage Industry produced efficient items but made them at a slow rate because the products were manufactured by humans and were supposed to be more pleasing. Mass production of items and goods was a ginormous improvement during the Industrial Revolution because it made it easier to produce a large quantity in little time which meant that the industry was producing more in an abbreviated period. The Industrial Revolution also created many situations which are still around today, long-term effects, these effects did not only affect

The Industrial Revolution is one of the most influential periods of time in history. The difference between the factory and the domestic systems and how they emerged are what make this time period the most interesting. It’s bewildering how in such little time we went from working at home by ourselves producing very little to working on a large scale and producing many thing at once. The change from the Domestic system to the factory system was caused by the people's’ need of material things faster.

People, in general, have certain expectations of a health care organization. The main one, I believe, most people would agree with is to have standards to provide low-cost effective quality care. This is often presented in the principal foundation of an organization’s model of health care, embedded and established in the infrastructure of the organization. These models are responsible for the approaches of an organization’s performance, quality assessments, and quality management. As an employee of Avon hospital, a Cleveland Clinic (CC) health system hospital, I stand by their model set forth by their six fundamental beliefs and values of quality, integrity, compassion, collaboration, service, and innovation, which is the source of the

In health care, the industry is facing tremendous challenges from rising costs and larger demand for a variety of services. To help address these issues requires establishing a strategy for organizational leadership. This will serve as foundation for developing a quality management program. To achieve these objectives there will be a focus on: understanding the purpose of quality management in health care, examining three key concepts, outlining three of the organization's long / short term goals, identifying five internal / external factors that can influence quality, discussing three quality management policies and highlighting the differences between risk management / quality assurance. Together, these different elements will illustrate how our health care organization can achieve different benchmarks over the long term. ("Why Are Health Care Costs Rising," 2010)

The Industrial Revolution that occurred throughout the eighteenth to nineteenth centuries has transformed the reality of small factories into large mass-manufacturing industries. The revolution boosted the use of machines and workers capable to operate them. Gradually, these workers were replaced with machines. “Industrialization marked a shift to powered, special-purpose machinery, factories and mass production. The iron and textile industries, along with the development of the steam engine, played central roles in the Industrial Revolution, which also saw improved systems of transportation, communication and banking” (Industrial

The Industrial Revolution has shaped business and society as we know it today. It started a continuous pattern to improve and advance our technology, which in turn has created an endless number of business opportunities and ideas. A major example of this is mass production. Mass production is the process of manufacturing goods or products on a large-scale, such as cars or clothing. If it wasn’t for mass production producers would still use the method of making things upon order and not having products stocked and ready for purchase. Prices would also be extensively high (The Economist, 2009). Mass production has been a great impact on businesses in the past and in the present, by offering endless goods or products to sell on a large-scale.

Quality management is an act that monitor all activities that needed to maintain and sustain high quality output, continuous improvement of process and product to a desire level of excellence in order to create customer satisfaction (Flynn, Schroeder, & Sakakibara, 1994, p. 342). Nowadays, increase in globalization and international trade had led to the increase of competition in the global market. The increase of competition had forced companies to focus on the concept of quality in their business and discover that effective quality management can increase their competitive advantage in the global market (Anderson, Rungtusanatham, & Schroeder, 1994).

“ISO is commonly known as ‘International Organization for Standardization’, the ISO 9001:2000 standard is used for quality systems audited by outside auditors. This standard is applicable for manufacturing companies not only for software. This standard is given based on the documentation, design, production, testing, servicing and other processes.” (Testing Excellence.com, 2009).

iConsultant is committed to implementing appropriate quality management systems and processes to enable the delivery of the highest practicable quality products and services. Dyson Limited engaged iConsultant to strategize a total quality transformation for the company to overcome its current quality challenges and hone its competitiveness in the world market.