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Columbine High School Shooting Case Study

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The columbine high school shooting which occurred in April 20, 1999 was a tragedy that left 15 people killed and 20 seriously injured. The main communication problems in this shooting were brought about by the many agencies that were involved as well as the different sources that were used. The communication problem was said to relate to a technical limitation that saw the separate agencies experience direct communication problems with each other. This supported by the fact that with over the 40 agencies involved in the incident, it would be inevitable for them to be operating on the different channels of emergency radio there are in addition to on the different radio bandwidth and spectrum parts (Stillman, 2012). For instance, the Sherriff’s office operated on the VHF frequencies, the Denver police department operated on Ericsson 800MHzwhile others like the Douglas County Sherriff operated on a trucked format of the 800MHz. the varying systems prevented the …show more content…

Among others, the most important problem that created a dilemma to the officials is that of the different communication channels used by the agencies. If the agencies used the same channel such as the VHF frequency only, it would have resulted in overcrowding and confusion in the frequency bottlenecking the entire operation. On the other hand, using different channels also meant that it would inconvenience their direct communication. Communications can break or make the administrators’ ability to direct and control the policies of the organization which they are overseeing. This type of communication can be classified as internal communication which encompasses the unofficial and official communication through channels such as memos, policies, guidelines and procedures (Quirke, 2012). In this case it is the official communication where the administrator has to ensure that information is passed to all involved parties

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