Becoming Culturally Competency

Our day to day lives can typically involve umpteen interactions with individuals from across the life span whose identity comprises multiple layers. Culture can often be a significant element of identity; thus practicing cultural safety, which can be viewed as an environment where individuals’ cultural identities, rights, and experiences are not challenged or denied, rather they are respected and understood (Williams, 1999), within interactions is essential. Cultural awareness, sensitivity, and competence are intertwined in cultural safety, and a principle step in developing and understanding these concepts is examining our own cultural identities and how they shape our worldviews and attitudes. In this paper, I will reflect on my own cultural

As Americans, we are privileged with diverse experiences. With this comes a perceived understanding of many cultures and their influences but in fact full cultural literacy is impossible to achieve.

Cultural competency is critical in psychology practice. In the United States, the groups, which considered as cultural and ethnic minorities, are growing in the population (APA, 2003). Culture often influences the content and quality of people’s experience, perception, and response. Thus, it is important for psychologists to be aware of cultural influences on client’s presenting experience(s) (Gardiner & Kosmitzki, 2010). Without a regard for cultural influence, there is a significant risk for the psychologist to misunderstand, misinterpret, and misguide his or her client. Such misunderstanding, misinterpretation, and misguidance are not only unhelpful but can be detrimental for the client (Corey, Corey, & Callanan, 2011; Pope, & Vasquez, 2011).

It have been proven effective in providing services to individuals from a wide spread of diverse backgrounds. Cultural competence is understanding a set of congruent behaviors, knowledge, attitudes and policies that enable effective work in cross-cultural situations (Bazron, Cross, Dennis, & Isaacs, 1989). This means that an individual trains to understand different cultural groups. Cultural competency training is beneficial to all human service organizations because it aims to increase the knowledge and skills to improve one’s ability to efficiently serve different cultural groups therefore eliminating biases and

I have learned that it is important that educators  and health providers be trained on cultural competency to understand the population they are serving. Marks, Sims, and Osher (King, Sims, & Osher, n.d.) define cultural competency  as a set of congruent behaviors, attitudes, and policies that come together in a system, agency, or among professionals and enables that system, agency, or those professionals to work effectively in cross–cultural situations" ( as cited in Cross et al., 1989; Isaacs & Benjamin, 1991). Health providers and educators should investigate demographic patterns or trends in the place where they live and work. This brings awareness of the types of cultures that they might come across when they are working with people. Organizations should integrate and implement policies that promote the value of  diversity, self-assessment, manage the dynamics of difference, acquire and institutionalize cultural knowledge, and adapt to diversity and the cultural contexts of communities they serve (Georgetown  University, 2004). Georgetown University (2004) also stresses that culture competency grows gradually and is always open for improvement.

For us to develop cultural competence we need to have a level expertise, knowledge and attributes. When I mention Expertise I am referring to professional skills such as, being able to communicate correct information for culturally different people and their communities, the skill to candidly discuss racial and ethnic issues and to react to culturally based signs, the skill to understand the meaning that traditions/culture has for each person, Interviewing skills that help to understand and accommodate the role of language in a person’s culture and the skill to use the idea of empowerment on behalf of culturally different people and communities.

Cultural competency is a set of appropriate behaviours, attitudes and policies among professionals and enables them to work efficiently in cross-cultural situations (NCCC, 2006). A culturally competent health care system can eliminate cultural inequities, provide greater quality of care, and have less patient dissatisfaction and more positive health consequences. A conclusion reached in a study (Palafox et al., 2002) states, culture influences the outcome of medical examination and; therefore, it is vital to provide culturally competent health care services. Cultural competency is especially important in the context of radiographic examination due to the variety of culturally different patients a radiographer comes in contact. The following case study effectively highlights the impact of cultural competency.

In our today’s society, we are faced with multiple cultures that affect our ways of thinking, acting, and leaving. Cultural competency reflects one’s culture. Culture reflects the way the children are raised, their way of communicating, what is acceptable or not acceptable, the way they overcome challenges, their clothes, and how we go about medical treatment and so on. I know because I come from a very strong cultural background where it is considered bad to look at older people straight in the eyes while talking to them. Culture can be defined as “the learned and shared beliefs, values and life ways of a designated or particular group that are generally transmitted intergenerational and influence one’s thinking and action modes” (Leininger, 2002).

“The new mestiza copes by developing a tolerance for contradictions, a tolerance for ambiguity. She learns to be an Indian in Mexican culture, to be Mexican from an Anglo point of view. She learns to juggle cultures. She has a plural personality, she operates in a pluralistic mode—nothing is thrust out, the good, the bad, and the ugly, nothing rejected, nothing abandoned. Not only does she sustain contradictions, she returns the ambivalence into something else”

The progress I have made on building cultural competence is I met this guy while I was at work, and he was telling about how his insurance won’t be able to cover for his visit to campus health. I suggested to him that maybe he change health care providers to someone who can possibly help cover more things than the one he has now. Also in one of my public health classes one of my teachers is having a luncheon with people who have HIV and I know if I go to the event I can get a better insight on what they are dealing with and find out ways to help them, since the luncheon is ran by an organization that helps people who live with HIV, or I could just give them support

There are three core goals leading a counselor to become culturally competent, which include awareness of personal biases, understanding and acknowledging the worldviews of individuals from all cultures, and developing appropriate techniques and interventions by using specific skills and strategies. Becoming aware of ones own biases is essential for changing ones perspective. Being aware of Ones of biases allows the individual to rewire their thinking patterns and unattached previous assumptions. A cultural competent counselor will actively understand the worldviews of all individuals from different cultures. Research is a key fundamental when educating ones self about culture. A culturally competent counselor will accept clients for who they are and perceive them without judgment. Cultural competent counselors will create innovative techniques and interventions depending upon the client’s culture. Counselors must function with clients as a team to optimize growth and development of the client. Together, the counselor and the client can find new strategies and interventions that work effectively. Becoming culturally competent is an important goal for counselors and throughout the profession counselors will strive to achieve

Some of the author’s major points are the lack of understanding of what cultural competence really means which is bringing confusion about ways it can be utilized in the social work field. The confusion of the utilization of cultural competence is leading to the lack of consensus concerning the effective training that providers should obtain and the population being served with the cultural competence skills lack clear description. According to the author, the most popular cultural competence intervention in the healthcare system is the cultural competency training which is for health care providers and the two approaches that have been utilized in creating the intervention are; the programs aimed at improving knowledge which is group specific,

Both articles were very informative and provided information about how agencies need to change in order to become culturally competent. The agency I intern with this year is the Toms River Regional School District, specifically High School East, in that respect, my agency is very different than those in the two articles reviewed. Some of the core issues are the same when it comes to needed to learn cultural competency in terms of race and sexual orientation specifically. I have seen a similar issue in my agency needing to address cultural competency. Toms River School District is not very culturally diverse, in the sense that the staff and students lack ethnic diversity, but there are students and staff who are part of the LGBT community. Slowly,

Demonstrate an ongoing commitment to developing their own cultural competence in a two-way process with families and communities.

Understand cultural competence and why is it important especially for that have a diverse workforce.