SOCW6101 DB WK7

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School

Walden University *

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Course

6101

Subject

Philosophy

Date

Apr 29, 2024

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docx

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1

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Describe a specific ethical dilemma based on one of the options above. Describe the ethical issues in the option chosen. Identify specific values or ethical standards that apply. o Identify who is likely to be affected by the ethical dilemma. o Describe potential courses of action. o Examine reasons in favor of or opposed to the course of action. As technology advances, so do the ways that social workers can connect with clients. Is it acceptable to look at a client’s activities on social media or seek information through an Internet search? Should a social worker allow clients to contact them by text or e-mail? How does a social worker’s personal social media presence influence the worker/client relationship? Based off Option 1, the dilemma I chose to look at for this discussion is should a social worker allow clients to contact them by text, e-mail, or social media? The ethical issue here is that you may feel like you could be or want to be friends with a client and want to add them on social media, it may be easier to text a client to confirm an appointment, or a client might want to e- mail you documents. Are these okay to do? Would it be breaking boundaries or unethical behavior? The NASW has a standard (1.06) in the code of ethics that says social workers should avoid communicating with technology for non-work-related purposes and should not connect with each other on social networking sites (2018). Most likely to be affected by this situation is the client and the social worker. A social worker can’t truly help a client if they have a clear working relationship, so the client stands to lose out on help they could be receiving. A social worker could lose their reputation, even their license as clients become friends and find out inappropriate things about the social worker. What seems to be the best course of action in this situation is to only e-mail or text clients on work accounts/numbers, not your personal ones. The same goes for social media, social workers should have their accounts private and unsearchable and should not accept communication from clients in this form. The concern of privacy and consent come to mind when talking about texting a client, as anyone could potential pick up the phone and read the text. Mattison gives examples of consent agreements that clients can sign so that the social worker can text or e-mail clients ethically and protect themselves (2018). Resources Natio nal Association of Social Workers (NASW). (2017).   Code of Ethics of the National Association of Social Workers . Retrieved from https://www.socialworkers.org/About/Ethics/Code-of-Ethics/Code-of-Ethics-English.aspx Mattison, M. (2018). Informed Consent Agreements: Standards of Care for Digital Social Work Practices.   Journal of Social Work Education ,   54 (2), 227–238. https://doi- org.ezp.waldenulibrary.org/10.1080/10437797.2017.1404529
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