Balance Scorecard HW

L.How does customer loyalty contribute to long-term business success and profitability?

Requirement 2: E-business revenue model Describe the value proposition of the e-business model. Describe the revenue model of the organization. Online marketplace structure (multichannel, click, bricks-&-mortar, etc.) Market segment Revenue generating strategy (pricing strategy, product strategy, etc.) o Marketplace structure (intermediary-based, auction, location of trade, etc.)

Disadvantages of checklist

examples of sales opportunities customer

written report (minimum three (3) pages) of an effective sales training program conducted by any company

Please Answer for attached questions. Thank you

Q 1. Discuss the difference between E-commerce and E-business. Q 2. Explain E-business opportunities. Q 3. Explain E-business risks and barriers to business adoption.

Create an informative comparison chart page using the terms : Financial accounting system, Termination policies, Legal principles

Chapter 7 discusses categories of innovations. What type of innovation is self-service checkout technology?

6 Explain ethical standards and consumer rights and responsibilities - Explain what are the ethical standards that cover• Privacy, confidentiality and security of customer information• Disclosure of material facts, conflict of interest and referrals• Price guide recommendationsIn your report be aware we are not looking for the legislation that governs these behaviours but rather the ethical principles and considerations you should consider when dealing with those issues.

who are customers to IT company? (please mention and explain briefly)

what is a customer profile

What are the six strategic business objectives which are achieved by investing in information system (plagiarism free and in detail)

the sales opportunities with potential customer

Required: Select any organization that recently made the headlines due to either product / service failure. Conduct research on this organization and discuss the following:• The product or service that the organisation offers. • The product / service experience that the target market enjoys• The planned marketing communication tools mix that the company uses• How the organization responded when the unforeseen negative event occurred,including the mode of communication that was used to engage with the affected customers; as well as details of the corrective actions taken.• Make recommendations on how an organization can improve the handling ofnegative situations that affect customers

What is three companies that is known for its great customer service

Please do not give solution in image format thanku Select three local businesses (one large and two small) and play the role of "mystery shopper".   How easy was it to do business with each company? How would you rate their service, quality and convenience?   Were sales people helpful and friendly?   Did they handle transactions professionally and courteously?   How would you rate the business' appearance?   How would you describe each company's competitive advantage?   What future do you predict for each company?   Prepare a brief report on the findings and conclusions.

using sage 50 what steps can we ignore in: -sales process( sales Invoice, Sales Order Sales Quote and Proposal, Receive Money From Customer) - purchasing process( Enter Bill, Purchase Order, Pay bill) ( if we allowed to ignore more than one please mention all) what are the steps For: purchasing process: Selling Process

Which of the following requires organizations to gather information about customer needs, share that information throughout the entire firm, and use that information to help build long-term relationships with customers?   Question 14 options:   Marketing concept   Sales orientation   Customer relationship marketing   Customer relationship management   Marketing orientation

What is information system

Customer relationship management

Encountering good customer service experience essay

29- Services are intangible and that is a problem for service marketers because customers cannot touch or feel service. Which of the following is MOST effective in overcoming intangibility? Group of answer choices use virtual reality to let customers get a feel for the service use robots or automation technologies offer monetary incentives to customers offer money-back guarantee 30- Department stores are those retailers who Group of answer choices heavily discount prices to undercut other form of retailers lack enough salespeople on the floor, so service is extremely limited carry a broad variety and deep assortment of merchandise carry a wide range of products, each with a limited selection of merchandise 31- Unlike advertising, public relations Group of answer choices is considered a human resource function converts mass media advertising into direct marketing supports promotional efforts by generating free media attention should not be considered part of the…

How do sales department makes a valuable contribution to achieve the objective of an organization with example?

is there any academic literature/articles about customer support and sales?

Electronic CRM How mining frequent patterns (NOT detecting outliners) can assist retail store in providing more personalised experiences and developing valuable relationships with consumers.

what are the types of customer

What is a characteristic that can be assessed without difficulty before the purchase?   Question 8 options:   a)  Credence quality   b)  Experience quality   c)  Intangibility   d)  Search quality